The International Patient Service Center has officially landed in Pudong, providing one-stop medical services for international patients. The center is interconnected with multiple partner hospitals' information systems, shortening registration time and making the treatment process smoother.
Center functions
The center integrates appointment booking, medical record pre-review, multilingual interpretation, insurance coordination and itinerary consultation. International patients can complete pre-consultation and document preparation before arrival, reducing on-site waiting.
Humanized services
The center provides humanistic services such as religious dietary and psychological support, paying attention to patients' physical and mental needs and making cross-border treatment warmer.
Significance for international patients
The one-stop service center spares international patients from running between departments, providing coherent and efficient support from arrival in Shanghai to hospital admission.
MedBridge services
Pre-consultation can be completed through remote consultation before arrival. MedBridge connects the center and cost estimation tools to help patients plan smooth treatment itineraries.