Fee Transparency
Hospitals bill you for medical care · MedBridge bills you for service · Zero markup, fully verifiable
Paid to the hospital
All medical costs — consultations, examinations, surgery, medication, hospitalization — are billed directly by the hospital, which issues official receipts.
Separately disclosed
MedBridge only charges a clearly disclosed service fee. Its amount and scope are stated separately in the service agreement before you sign.
Zero markup
MedBridge never marks up hospital fees. What the hospital charges is what you pay — verifiable against receipts, contracts and invoices.
Fee structure at a glance
| Fee item | Collected by | Details | How to verify |
|---|---|---|---|
| Medical fees (consultation / examination / surgery / medication / hospital stay, etc.) | Hospital (direct) | All treatment-related costs settled per hospital billing standards | Request official itemized bills and invoices from the hospital anytime |
| Service fee (care coordination / medical translation / appointment / visa invitation / airport pickup / accompaniment, etc.) | Chengdu Meijiakang Medical Management Co., Ltd. | Intermediary service fee; amount and scope stated separately in the agreement | Verifiable against the service agreement |
| Third-party costs (visa / flights / hotel / insurance, etc.) | Respective service providers | Billed at actual cost | Keep the actual receipts |
Three steps to verify every fee
Step 1 · Hospital receipts
Before, during and after treatment you can request official itemized bills and invoices from the hospital.
Step 2 · Service agreement
Before you sign, the service fee amount, scope and refund rules are all written in the agreement.
Step 3 · A receipt for every payment
Every payment you make — to the hospital or to MedBridge — has a matching receipt, contract or invoice.
Xiaomei Commitment · Three Credit Anchors
Our AI assistant "Xiaomei" uses this fixed wording whenever you ask about fees
"Every medical fee you incur in China is billed directly by the hospital, which provides official receipts you can check at any time."
"MedBridge only charges the service fee written separately in the agreement. We never mark up hospital fees — you pay exactly what the hospital charges."
"We are a lawfully registered cross-border medical service platform — Chengdu Meijiakang Medical Management Co., Ltd., Unified Social Credit Code 91510107MA6ACY3X4N. Our qualifications, contracts and invoices can all be verified."
Fee FAQ
How do I pay medical fees?
Medical fees are paid by you directly to the hospital per its settlement rules. The hospital issues official itemized bills and invoices you can verify anytime.
What does the MedBridge service fee cover?
It covers care coordination, medical translation, appointment scheduling, visa invitation letters, airport pickup and accompaniment. The amount and scope are stated separately in the agreement.
Why does MedBridge not add markup?
Our model charges a clearly disclosed service fee rather than marking up medical costs. Agreements and hospital bills are both transparent, so markup cannot occur.
How can I verify every fee?
Hospital receipts verify medical fees, the service agreement verifies the service fee, and invoices verify third-party costs — three sources that cross-confirm each other.
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