How to book a medical appointment in Shanghai?

You can book through our online form, email, WeChat, or live chat. We will arrange the appointment within 24 hours and provide full assistance throughout your medical journey.

What languages do you support?

We provide full support in English, Russian, Chinese, Korean, and Japanese. All medical translations are handled by professional medical interpreters.

What are the payment methods?

Medical fees are paid directly to the hospital. Service fees can be paid via bank transfer, WeChat Pay, Alipay, or international wire transfer.

Do you help with visa arrangements?

Yes, we provide complete visa guidance and invitation letters for medical tourism to China.

Which hospitals do you partner with?

We partner with top-tier hospitals in Shanghai including Jiahui International Hospital, Huashan Hospital, Ruijin Hospital, and other leading medical institutions.

A Must-Read for Medical Travel: Complete Guide to Shanghai East Hospital's International Patient Services

Shanghai East Hospital International Patient Services: A Complete Guide from Consultation to Follow-up

Shanghai East Hospital, an important tertiary Grade A general hospital in Shanghai, provides international patients with full-process services covering consultation, booking, treatment, hospitalization and follow-up through its international medical department.

Step One: Remote Consultation and Document Submission

International patients can submit medical records, examination reports and imaging data through official channels. The international medical team reviews the materials, evaluates the condition and determines whether treatment in Shanghai is suitable. Preliminary feedback is usually available within 2-3 working days.

Step Two: Plan Confirmation and Cost Estimation

After confirming the treatment direction, the medical team develops an individualized treatment plan and provides a detailed cost list. The hospital supports direct billing with international commercial insurance, and patients can also pay by bank transfer or online payment. Costs are transparent.

Step Three: Visa and Travel Assistance

The hospital can issue a medical invitation letter to help patients apply for a medical visa. It also provides airport pickup, accommodation recommendations and interpretation support to make arrival smooth and worry-free.

Step Four: Treatment and Hospitalization Experience

The international medical department provides full interpretation in multiple languages. Patients can complete examinations and treatments at the international outpatient clinic. For hospitalization, the wards are comfortable and medical staff communicate patiently and attentively.

Step Five: Postoperative Follow-up and Rehabilitation Support

After discharge, the hospital provides remote follow-up services. Doctors adjust medication and rehabilitation plans based on recovery progress to ensure long-term stable treatment outcomes.

Summary

Choosing the international medical department of East Hospital means having a professional team accompany every step from the first consultation to recovery. A clear and transparent process and thoughtful service make cross-border medical treatment no longer unfamiliar.